Services

Fire Watch & Alarm

In British Columbia, compliance with the BC Fire Code and local municipal by-laws is non-negotiable for property safety. When your building’s fire protection system is offline—whether for maintenance, construction, or an unexpected failure—you are legally required to implement a reliable alternative. At Infrasecure, we provide specialized Fire Watch and Alarm Response services to ensure your property, assets, and people remain protected, 24/7.

Fire Watch Services A Fire Watch is an on-site, active patrol service performed by our trained security professionals. This isn’t just a “static” post; our guards are a dedicated, vigilant presence, moving throughout your property to look for the first signs of fire. This service is essential for construction sites performing hot work in Burnaby, strata complexes in Surrey with sprinkler systems under repair, or any commercial tower in Vancouver that has a temporary fire panel malfunction. Our guards are trained to understand building life-safety systems, maintain detailed logs for fire department compliance, and act as an immediate on-site responder to any emergency, ensuring your legal obligations are met and your property is secure.

Fire Alarm Response A ringing alarm at 3 AM is a property manager’s worst nightmare. Instead of going yourself, let Infrasecure be your first line of response. We act as your official keyholder, responding immediately when your building’s alarm is triggered. Our guard will arrive on-site, assess the situation, liaise directly with the fire department, and verify the alarm—preventing costly false alarm fees. After the incident, we secure the property and provide you with a comprehensive digital report. This service provides immense peace of mind, knowing that every alarm is handled by a professional.

🔥 Certified Fire Watch Patrols
🚨 Rapid Alarm Response
📋 Detailed Fire & Safety Logs
📞 24/7 Emergency Dispatch

🔑 Fire Department Liaison
⚠️ Hazard Identification
💨 Hot Work & Construction Site Watch
✅ Alarm Verification

Our British Columbia Price Beat Guarantee

PRICE BEAT GUARANTEE!Price Match Guarantee

If you have a quote from another licensed security company, bring it to us. We will beat their price—guaranteed. We believe that top-tier, local security for your Burnaby or anywhere in British Columbia business should be affordable.

Rapid Emergency Alarm Response in Burnaby & Surrey

When an alarm triggers at your business in the middle of the night, every second counts. However, sending an untrained employee to investigate a potentially dangerous break-in is a massive liability. Furthermore, local police departments across the Lower Mainland charge hefty fines for dispatching officers to false alarms.

At Infrasecure Security, our watch and response services provide the ultimate peace of mind. We offer rapid, professional emergency alarm response across Burnaby, Surrey, Vancouver, and the Lower Mainland. Our trained security personnel act as your first line of defense, taking the necessary steps to safeguard your people and property.

What is Emergency Alarm Response?

Responding to an emergency alert and taking immediate action to limit harm and stop property damage is known as emergency alarm response. Whether it is a triggered burglar alarm, a fire panel alert, or an access control breach, it is crucial to act immediately and effectively.

When you partner with Infrasecure Security, our mobile patrol units are dispatched the moment your alarm sounds. We eliminate the risk to your staff and ensure that local law enforcement is only called when a verified crime is in progress.

Our Watch and Response Protocol:

In response to an emergency alarm, our highly trained security guards execute a strict, proven protocol:

Verify the Warning: The initial step is to ascertain whether the alert represents a true emergency or a false alarm. Our guards conduct a thorough exterior and interior sweep, checking for signs of forced entry, smoke, fire, or other potential threats.
Mitigate the Threat: If a physical breach is discovered, our rescuers take immediate steps to lessen the situation. This could entail securing broken doors, deterring trespassers, or executing initial fire watch protocols.
Communicate with Authorities: If an active crime or severe emergency is confirmed, our guards immediately alert the RCMP, local police, or fire departments. We provide them with accurate, real-time information to ensure a coordinated and rapid response.
Inform & Evacuate: In severe circumstances, we notify people in the affected region, sound general warnings, and initiate pre-planned evacuation routes to make sure everyone is accounted for.
Detailed Reporting: After the site is secured, we provide property managers and business owners with a comprehensive digital incident report, complete with photos and timestamped logs.

Comprehensive Emergency Security Vancouver

Emergency security refers to the immediate measures taken in the event of a sudden danger or incident that needs to be addressed right away. This involves responding to unanticipated events that put the safety of your business or community in danger, such as natural catastrophes, physical security breaches, or vandalism.

Our emergency security teams in the Lower Mainland are prepared to:

Activate your custom emergency response plans instantly.
Evacuate structures or specific locations safely and calmly.
Secure compromised access points, networks, or building systems.
Provide a static guard presence to watch over a compromised building until repairs can be made (such as a smashed glass door).

Why Choose Professional Alarm Response?

Emergency security plans and procedures must be in place for organizations to be ready for unforeseen circumstances. Relying on Infrasecure Security for your alarm response ensures that a trained, licensed professional is handling the danger. Regular instruction and drills guarantee that our guards are equipped to react appropriately in any emergency, saving you from false-alarm fines and keeping your employees out of harm's way.